quiziPrivacy Policy
This page describes what we collect when you use quizi and how we keep that data protected. We at quizi collect personal information to operate your account, process deposits and withdrawals, comply with anti-money-laundering regulations, and improve our service. Your data is encrypted, stored securely, and never sold to third parties.
Our privacy practices apply across all quizi platforms—Android APK, iOS browser, and desktop website. We comply with data protection laws in the jurisdictions where we operate. If you have questions about how we handle your data, contact our support team via in-app chat or email.
What Data We Collect on quizi
Account Registration and Identity Information
When you open an account on quizi, we collect your legal name, phone number, email address, and date of birth. We use your phone number to send a one-time code (OTP) for account verification. We use your email to send account notifications, deposit confirmations, and withdrawal updates. Your legal name must match your government-issued ID for KYC verification.
Before your first withdrawal from quizi, we require Know Your Customer (KYC) verification. You upload a clear photo of your government-issued ID (KTP, driver's license, or passport) and proof of address (utility bill, bank statement, or rental agreement). We store these documents securely and use them only to verify your identity and comply with anti-money-laundering regulations.
Payment and Transaction Data
We collect information about your deposits and withdrawals on quizi. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the amount, method, timestamp, and confirmation code. We do not store your full payment card or bank account details; your bank and e-wallet provider handle that information. We receive only a confirmation that the transaction succeeded.
We also collect data about your betting activity—which games you play, your stakes, your winnings and losses, and settlement times. This data helps us detect fraud, prevent money laundering, and improve our service. Your transaction history is visible in your quizi account settings at any time.
Device and Usage Data
We collect information about the device you use to access quizi—your device type (Android or iOS), operating system version, app version, and unique device identifier. We also collect your IP address, browser type, and approximate location (country or region level, not precise GPS). This data helps us detect fraud, prevent account takeover, and optimize our platform for different devices.
We track your login times, session duration, and which features you use on quizi. We use this data to understand user behavior, identify technical issues, and improve the user experience. We do not track your precise location or monitor your activity outside of quizi.
Cookies and Tracking Technologies
We use cookies on quizi to maintain your login session, remember your preferences, and track your activity on our platform. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to use quizi.
We also use analytics tools to measure how users interact with quizi—which pages they visit, how long they stay, and which features they use. This data is aggregated and does not identify individual users. We use it to improve our platform and fix bugs.
How We Use and Protect Your Data on quizi
Data Use and Third-Party Processors
We use your data on quizi for the following purposes: to operate your account, process deposits and withdrawals, verify your identity (KYC), detect and prevent fraud, comply with anti-money-laundering regulations, respond to customer support requests, and improve our platform. We do not use your data for marketing or advertising without your explicit consent.
We share your data with third-party processors only as necessary to operate quizi. These include payment processors (who handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), identity verification services (who verify your KYC documents), and hosting providers (who store our servers). All third-party processors are contractually bound to protect your data and use it only for the purposes we specify.
Data Security and Encryption
We at quizi protect your data using industry-standard security measures. All communication between your device and our servers is encrypted using TLS 1.3. Your password is hashed using bcrypt and never stored in plaintext. Your account data is stored in encrypted databases with restricted access controls.
Our servers are hosted in data centres with 24/7 monitoring, redundant backups, and disaster-recovery protocols. We conduct regular security audits and penetration testing to identify and remediate vulnerabilities. If we detect a data breach, we notify affected users and relevant authorities as required by law.
Your Rights and Data Access on quizi
You have the right to access, correct, and delete your personal data on quizi. To request access to your data, contact our support team via in-app chat or email. We provide a copy of your data within 30 days. To correct inaccurate information, update your account profile on quizi or contact support. To request deletion, contact support; we delete your data subject to legal retention requirements (e.g., we retain transaction records for seven years for tax and AML compliance).
You also have the right to object to certain uses of your data. For example, you can opt out of analytics tracking by disabling cookies in your browser. You can disable push notifications in your quizi account settings. You can request that we stop using your data for fraud detection or marketing purposes.
Key points on quizi privacy
- We collect your name, phone, email, ID, and proof of address for account verification and KYC compliance.
- We record your deposits, withdrawals, and betting activity to detect fraud and comply with regulations.
- We do not store your full payment card or bank account details; payment processors handle that.
- We encrypt all data in transit and at rest; we do not sell your data to third parties.
- You can request access, correction, or deletion of your data by contacting our support team.
International Data Transfer
Our servers on quizi may be located outside your jurisdiction. When you use quizi from Jakarta, Surabaya, Bandung, or Medan, your data may be transferred to and stored in data centres in other countries. By using quizi, you consent to this international transfer. We apply the same security standards to your data regardless of where it is stored.
Changes to This Privacy Policy
We may update this privacy policy periodically. Material changes are communicated via email to your registered address on quizi and via in-app notification. Continued use of quizi after notification constitutes acceptance of the updated policy. If you do not agree with an update, you may close your account before the change takes effect.
Contact Us About Your Data
If you have questions about how we handle your data on quizi, or if you wish to exercise your rights (access, correction, deletion), contact our support team. We respond to data requests within 30 days. Our support team is available via in-app chat and email in English and Indonesian. We also maintain a Legal notice page with additional compliance information.
Platform security layers
At quizi, we implement multiple security layers to protect your account and data. All communication between your device and our servers uses TLS 1.3 encryption, which means your data is scrambled in transit and cannot be intercepted by third parties. Your password is hashed using bcrypt, a one-way encryption algorithm, so even our internal staff cannot see your plaintext password. Session tokens are tied to your device fingerprint and IP address; if either changes unexpectedly during a login attempt, we re-prompt for authentication to prevent unauthorized access.
Your account data—including personal details, payment information, betting history, and wallet balance—is stored in encrypted databases with restricted access controls. Only authorized staff members can access your data, and all access is logged and audited. Our infrastructure is hosted in data centres with 24/7 monitoring, redundant backups, and disaster-recovery protocols. We conduct regular penetration testing and security audits to identify and remediate any vulnerabilities in our login flows, bet submission systems, and withdrawal processing.
Two-factor authentication (2FA) is optional on quizi but strongly recommended. When enabled, you must provide a second verification code (sent to your phone) every time you log in from an unrecognized device. This adds a critical layer of protection against password reuse attacks and credential stuffing. If you lose access to your 2FA device, our support team can reset it using your identity documents and account verification details.
All payment transactions on quizi—whether deposits via DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, or bank transfer—are routed through PCI-compliant payment gateways. We never store your full payment card or bank account details on our servers. Your bank and e-wallet provider handle the actual fund movement; we only receive a confirmation code. This separation ensures that even if our systems were compromised, attackers could not access your banking credentials.
Game fairness and RTP
Fairness standards vary by game category on quizi. Football and esports betting outcomes are based on real-world results; there is no RNG (random number generator) involved. Odds reflect the implied probability calculated by our odds team based on historical data, recent form, and market demand. Live-dealer games (blackjack, roulette, baccarat, Dragon Tiger) use physical cards and wheels; outcomes are determined by real dealing and spinning, not software. The house edge on these games is set by the rules (e.g., blackjack pays 3:2, roulette pays 35:1 on a single number).
Our slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) and lottery draws use RNG systems. Each game publishes its RTP (Return to Player) percentage—typically between non-specific info and non-specific info—meaning that over a very large sample of spins or draws, players collectively receive that percentage of all wagers back. Individual sessions will vary wildly; RTP is a long-term statistical measure, not a guarantee on any single session or day.
All RNG-based games on quizi are audited by independent third parties to verify that the random number generator is functioning correctly and that no bias or manipulation exists. We do not offer any "system" or "strategy" that claims to beat the inherent house edge of any game.
All games across quizi are subject to standard legal disclaimers. Outcomes are random (for slots and lottery) or real-world determined (for sports betting and esports). We do not guarantee profit or offer any guaranteed-win phrasing.
KYC verification process
Know Your Customer (KYC) verification is a requirement under anti-money-laundering (AML) regulations in jurisdictions where quizi operates. By confirming your identity, we ensure our platform is not used for fraud, sanctions evasion, or terrorist financing. KYC also protects you by verifying that funds you withdraw from quizi are sent to an account registered in your legal name.
Our verification team reviews documents within one business day. If the photo is blurry, the name does not match, or the proof of address is unclear, we send a message asking you to resubmit. Once approved, your account status changes to "Verified," and you gain full access to deposits and withdrawals on quizi. If your account is flagged for additional review (e.g., a large withdrawal is requested or unusual activity is detected), we may ask follow-up questions about the source of funds or the purpose of the transaction.
Verification information is stored securely on quizi's servers with restricted access. We do not share your KYC documents with third parties except where legally required by authorities or law enforcement. If you change your name or address, update your account profile and resubmit proof of address. KYC status on quizi remains valid for two years; after that, we may request fresh documents.
User feedback and review channels
We at quizi welcome user feedback about your experience on our platform. Inside the app and website, you can rate your session and leave comments about specific features (odds accuracy, mobile speed, payment methods, customer support). We track all feedback and use it to prioritize product improvements and bug fixes. Feedback does not directly affect your account standing or eligibility for withdrawal.
Independent review sites and social media often feature user comments about quizi. When reading reviews, consider the reviewer's context: a complaint about slow withdrawal times may reflect a high-volume day, a delayed bank confirmation on the user's side, or KYC review delays, not necessarily a platform failure. We encourage users to report specific issues to our support team via in-app chat or email rather than posting vague complaints online, as our team can investigate and resolve individual cases faster than public forums.
If you have a dispute about a settled bet, a withdrawal, or any other aspect of quizi, contact our support team immediately. Do not post about it on social media first; we resolve most disputes within 24 hours when you engage via our official channels. We keep detailed logs of all bets, payouts, account activity, and payment transactions on quizi, so we can verify claims and provide documentation.
Transparency reports on quizi's compliance, user complaints, and payout statistics are available on request to verified users. We do not publish real-time user counts or exact revenue figures, but we share aggregate data on payment processing times, popular betting markets, and platform uptime. This information helps you assess our operational reliability, customer-service responsiveness, and compliance with local regulations.