quizi Casino & Sportsbook Service Notice
We at quizi operate an online gaming and sportsbook platform available only in jurisdictions where local law permits. Our service is not universally available; access depends on your location and the laws that apply there. This notice explains where quizi operates, who may use our platform, and your responsibility to verify compliance with your own jurisdiction's regulations.
We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are responsible for verifying that their access to and use of quizi comply with the laws of their own jurisdiction. If you access quizi from a restricted jurisdiction, we may suspend or terminate your account without liability.
This page sets out our legal position and the conditions under which we operate. For detailed terms of use, see our Terms page. For privacy and data handling, see our Privacy policy
Service Availability and Jurisdiction
Where quizi Operates
quizi is available in select jurisdictions where online gaming is permitted by local law. We maintain a current list of supported regions. If your jurisdiction is not listed, we do not offer quizi services there. Attempting to access quizi from a restricted jurisdiction may result in account suspension or termination.
Our service availability may change. We update our jurisdiction list periodically as local regulations evolve. If your region's status changes, we notify affected users via email and in-app notice. You are responsible for checking our current service availability before opening an account or continuing to use quizi.
User Eligibility on quizi
To use quizi, you must be at least 18 years of age and legally permitted to engage in online gaming in your jurisdiction. You confirm your age and legal eligibility when you register. We do not knowingly accept accounts from minors or from users in restricted jurisdictions.
If we discover that you are ineligible (underage, in a restricted jurisdiction, or using a false identity), we reserve the right to suspend or close your account immediately. Any funds in your account will be processed as a withdrawal to your registered payment method.
Account Restrictions and Suspension
We may restrict or suspend your quizi account if we detect activity that violates our terms or local law. Common reasons include: access from a restricted jurisdiction, use of multiple accounts by one person, payment fraud, or suspicious betting patterns. We notify you of any restriction via email and in-app message.
If your account is suspended, you may appeal by contacting our support team. We review appeals within five business days. If we uphold the suspension, any remaining balance in your account is processed as a withdrawal to your registered payment method within 10 business days.
Our quizi Legal Commitments
Data Protection and Privacy
We at quizi collect personal data (name, phone, email, address, payment details) to operate your account and comply with anti-money-laundering (AML) regulations. Your data is encrypted and stored securely. We do not sell your personal data to third parties. We share data with payment processors, banks, and regulators only as required by law.
For a full explanation of how we handle your data, see our Privacy policyYou can request access to your personal data or request deletion (subject to legal retention requirements) by contacting our support team via in-app chat or email.
No Licenses or Endorsements
We do not claim to hold licenses from any specific country or jurisdiction. quizi operates under the legal framework of the jurisdiction in which we are registered. We do not claim official partnerships with football leagues (Liga 1, Piala Indonesia, Piala AFF), esports organizations, or any other entity. Our odds and markets are independently calculated and offered.
We do not hold certifications or awards from third-party organizations. Any claims about our service quality, fairness, or security are based on our own practices and independent audits, not on external endorsements.
Payment Methods and Financial Responsibility
quizi accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer (mobile banking, local payment, online payment, e-wallet). We do not hold your funds; payment processors and banks handle all fund movement. We are not responsible for delays, errors, or failures by your bank or e-wallet provider.
You are responsible for ensuring that your deposits come from a legitimate source and that your withdrawals comply with your own jurisdiction's tax and financial reporting requirements. We do not provide tax or financial advice.
Key legal points on quizi
- quizi is available only where local law permits; you are responsible for verifying compliance.
- You must be at least 18 years old and legally eligible to use online gaming services.
- We may suspend or close your account if we detect ineligibility or restricted-jurisdiction access.
- We do not hold licenses for any specific country and do not claim official partnerships.
- Your personal data is encrypted and protected; we do not sell it to third parties.
Dispute Resolution and Liability
If you have a legal dispute with quizi, you agree to resolve it through arbitration or the courts of the jurisdiction in which quizi is registered. You waive the right to pursue class-action lawsuits against us. Our liability for any claim is limited to the amount of funds in your quizi account at the time of the claim.
We are not liable for indirect, incidental, or consequential damages arising from your use of quizi, including lost profits or emotional distress. We are not liable for service interruptions, data loss, or security breaches caused by factors beyond our control (e.g., internet outages, payment processor failures).
Changes to This Notice
We may update this legal notice periodically. Material changes are communicated via email to your registered address on quizi and via in-app notification. Continued use of quizi after notification constitutes acceptance of updated terms. If you do not agree with an update, you may close your account before the change takes effect.
For questions about this notice or our legal position, contact our support team via in-app chat or email. We respond in English and Indonesian. Our services are available only where local law permits.
Platform security layers
At quizi, we implement industry-standard security to protect your account and data. All communication between your device and our servers uses TLS 1.3 encryption. Your password is hashed using bcrypt and never stored in plaintext, so even our internal staff cannot access it. Session tokens are tied to your device and IP address; if either changes unexpectedly during a login attempt, we re-prompt for authentication to prevent unauthorized access.
Your account data—including betting history, wallet balance, personal details, and payment information—is stored in encrypted databases with restricted access controls. Our infrastructure is hosted in data centres with 24/7 monitoring, redundant backups, and disaster-recovery protocols. We conduct regular penetration testing and security audits to identify and remediate any vulnerabilities in our login flows, bet submission systems, and withdrawal processing.
Two-factor authentication (2FA) is optional on quizi but strongly recommended. When enabled, you must provide a second verification code (sent to your phone) every time you log in from an unrecognized device. This adds a critical layer of protection against password reuse attacks and credential stuffing. If you lose access to your 2FA device, our support team can reset it using your identity documents and account verification details.
All payment transactions on quizi—whether deposits via DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, or bank transfer—are routed through PCI-compliant payment gateways. We never store your full payment card or bank account details on our servers. Your bank and e-wallet provider handle the actual fund movement; we only receive a confirmation code. This separation ensures that even if our systems were compromised, attackers could not access your banking credentials.
Game fairness and RTP
Fairness standards vary by game category on quizi. Football and esports betting outcomes are based on real-world results; there is no RNG (random number generator) involved. Odds reflect the implied probability calculated by our odds team based on historical data, recent form, and market demand. Live-dealer games (blackjack, roulette, baccarat, Dragon Tiger) use physical cards and wheels; outcomes are determined by real dealing and spinning, not software. The house edge on these games is set by the rules (e.g., blackjack pays 3:2, roulette pays 35:1 on a single number).
Our slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) and lottery draws use RNG systems. Each game publishes its RTP (Return to Player) percentage—typically between non-specific info and non-specific info—meaning that over a very large sample of spins or draws, players collectively receive that percentage of all wagers back. Individual sessions will vary wildly; RTP is a long-term statistical measure, not a guarantee on any single session or day.
All RNG-based games on quizi are audited by independent third parties to verify that the random number generator is functioning correctly and that no bias or manipulation exists. We do not offer any "system" or "strategy" that claims to beat the inherent house edge of any game.
All games across quizi are subject to standard legal disclaimers. Outcomes are random (for slots and lottery) or real-world determined (for sports betting and esports). We do not guarantee profit or offer any guaranteed-win phrasing.
KYC verification process
Know Your Customer (KYC) verification is a requirement under anti-money-laundering (AML) regulations in jurisdictions where quizi operates. By confirming your identity, we ensure our platform is not used for fraud, sanctions evasion, or terrorist financing. KYC also protects you by verifying that funds you withdraw from quizi are sent to an account registered in your legal name.
Our verification team reviews documents within one business day. If the photo is blurry, the name does not match, or the proof of address is unclear, we send a message asking you to resubmit. Once approved, your account status changes to "Verified," and you gain full access to deposits and withdrawals on quizi. If your account is flagged for additional review (e.g., a large withdrawal is requested or unusual activity is detected), we may ask follow-up questions about the source of funds or the purpose of the transaction.
Verification information is stored securely on quizi's servers with restricted access. We do not share your KYC documents with third parties except where legally required by authorities or law enforcement. If you change your name or address, update your account profile and resubmit proof of address. KYC status on quizi remains valid for two years; after that, we may request fresh documents.
User feedback and review channels
We at quizi welcome user feedback about your experience on our platform. Inside the app and website, you can rate your session and leave comments about specific features (odds accuracy, mobile speed, payment methods, customer support). We track all feedback and use it to prioritize product improvements and bug fixes. Feedback does not directly affect your account standing or eligibility for withdrawal.
Independent review sites and social media often feature user comments about quizi. When reading reviews, consider the reviewer's context: a complaint about slow withdrawal times may reflect a high-volume day, a delayed bank confirmation on the user's side, or KYC review delays, not necessarily a platform failure. We encourage users to report specific issues to our support team via in-app chat or email rather than posting vague complaints online, as our team can investigate and resolve individual cases faster than public forums.
If you have a dispute about a settled bet, a withdrawal, or any other aspect of quizi, contact our support team immediately. Do not post about it on social media first; we resolve most disputes within 24 hours when you engage via our official channels. We keep detailed logs of all bets, payouts, account activity, and payment transactions on quizi, so we can verify claims and provide documentation.
Transparency reports on quizi's compliance, user complaints, and payout statistics are available on request to verified users. We do not publish real-time user counts or exact revenue figures, but we share aggregate data on payment processing times, popular betting markets, and platform uptime. This information helps you assess our operational reliability, customer-service responsiveness, and compliance with local regulations.